According to the type of materials and the packaging, damages to the pieces during transit are very, very rare.
In any case, we invite you, at the moment of delivery, to check carefully that the pack or pallet is intact and not damaged. Only thereafter you shall accept delivery; if have any doubts or the delivery appears to be damaged write on the document required to sign the delivery note by way of receipt: I AGREE WITH DETAILED RESERVE. In case goods arrived to destination broken or damaged we are committed to provide the replacement of the product at our own expense, only and exclusively if the breaking or damage is witnessed in the presence of the Courier hat who carried out the delivery or if indicated after receipt of the document I AGREE WITH DETAILED RESERVE.
For the completeness hereinafter the formal text: Weerg will deliver by Courier the ordered product in your company main office or to another address you indicated. The goods travel at risk and danger of the Customer, who has the obligation to verify the integrity of the packaging and to denounce the carrier any damage or tampering with by stating it with accuracy on the transport document of the carrier and by a registered letter return receipt requested, to the carrier within the following 48 hours.
Ultimately, without any prejudice for the next actions to be taken with the carrier concerned, if you notice deviations in the order or noted on the delivery note, report it within 48 hours of delivery, sending an email to the customer service department at firstname.lastname@example.org
For your online purchases on our store the following methods of payment are available:
Easier, faster, and safer. Even if you don't have a PayPal account you can pay with your card without any registration. PayPal it’s the world wide leading company in online payments. It enables businesses and individuals to send and receive online payments, and manages over 100 million accounts in 190 countries. Paypal is safe and allows you to protect information on your credit card thanks to the innovative security systems and fraud prevention. With PayPal your financial details are never communicated to us.
If paying by bank transfer the order will run only after receiving confirmation of acceptance from the bank.
Payment must be made within 7 days from the date of order. Go past the deadline, the order will be automatically canceled.
Do not forget to enter the code of your order as the reason.
wire transfer to:
Banca Popolare - Volksbank
Sestiere Cannaregio 4547
30121 Venice (Ve) ITALY