We apply the European Directive 2011/83 / EU relating to customized products
The intention of the legislator is to avoid that a product produced according to the customer's specific requests (i.e. clearly customized as in the case of the parts made in CNC machining or 3D printing) is then returned and the e-commerce can then no longer sell it to third parties.
You can check the details on this page.
The rules for distance contracts and contracts negotiated outside business premises is excluded relatively in the case of supply of custom-made or clearly personalized goods.
Please note that all items provided through our site are custom made.
Obviously all this does not mean that we are not liable for any objective defects of the supplied product.